Original: Technical service
Technical service
Thank you very much for your message, when the Repair help and the manuals below don’t help you. In case of technical problems please add an exact description and the received error messages.
We need your e-mail address for later responds from us. Please enter it into the related form field.
For further work on your issue after sending your request the analysis of your uploaded Roomancer error & event log file can be absolutely necessary! It is only visible for...
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List of support answers
...This service needs ActiveX controls. To run this service, please setup security in Internet Explorer "Tools", "Internet Options...". Then "Security", "Trusted sites", "Sites..."....
This service needs cookies to guarantee, that only you...
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FAQ - Frequently Asked Questions
...18. I have technical questions. What should I do?...
18. I have technical questions. What should I do? Please select Service&Options in the navigation bar to the left. Here you can post your question/message....
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Extern 3D Resources
...Hint: moove supports the import of standard 3DS resources to make life easier for you. Some of these resources are not intended for real time use - they are for high quality still pictures and are huge in memory and performance costs. In case these resources are used unmodified in moove, they can cause technical problems, if they combine with many visitors, poor connections and weak PCs. As a web developer you convert BMP pictures to JPG for Internet usage. This way you can optimize 3D resources for online usage. Please have a look at following software:...
The Web hosting service has to allow Deep linking and should allow all Filename extensions....
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Support answers
...This service needs ActiveX controls. To run this service, please setup security in Internet Explorer "Tools", "Internet Options...". Then "Security", "Trusted sites", "Sites..."....
This service needs cookies to guarantee, that only you...
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Help - Repair
...· In case of technical problems please try the following one by one:...
moove Roomancer writes special technical incidents into a file. We need this file to solve technical problems....
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Help - Get Started
...· In case of technical problems please try the following one by one:...
moove Roomancer writes special technical incidents into a file. We need this file to solve technical problems....
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Help - FAQ Community
...Where do I find the Terms of Service?...
What do I have to do if I have a technical question, e.g. about the installation, error messages, etc.?...
You can change your password via the community page, left navigation bar -> Service & Options -> My Data -> Change password...
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Terms of Service
Home Privacy Policy and Security Terms of Service These Terms of Service are subject of the contract between the member and the company moove. By filling out and sending the registration, you will become a member of moove online ("Service")....
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Help - FAQ moove online
...18. I have technical questions. What should I do?...
If you recommend moove online to someone else, you will get a 10% discount for every Gold Member (i.e. a member who continues using the service after the 14-day trial period), who enters your name as referrer when asked at registration. That means if you recommend 10 members, you will not have to pay your Membership fee for the next billing cycle....
18. I have technical questions. What should I do?...
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Help - Scout Clubs
...Questions about the community and the payment system to sales@moove.com or to moove direct and point to the moove help pages, also (http://www.moove.com/help_advanced/help.htm). In case of technical problems they shall redirect questions to support@moove.com....
Terms of Service The Terms of Service is the same for scouts as for all other users....
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