Original: Support answers
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Support answers
Dear *Premium* member,
you may have noticed Support-o-Mati(c) keywords in the...
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List of support answers
...List of support answers...
Related information: support.microsoft.com and Windows Update....
Offer the same support and service to your customers on the Internet as you do in the "real" world....
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Help - Router Configuration I
...To configure your router for the moove online software "Roomancer", your soft- or hardware router needs to support portforwarding....
Feel free to give us feedback and/or ask questions at our moove support. Please don't forget to tell us which router (exact model name) you are using...
To overcome this mentioned problem, you would have to make additional changes to give your computer a "static internal IP" and turn off the DHCP feature of the router. Please refer to the manual how to do that or contact the support team of the manufacturer of the router....
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Help - Questions & Answers Overview
...A couple of very important settings for moove online can be found under "Options". Have a look at everything and don't hesitate to ask questions at our support board....
The moove software "Roomancer" also runs on computers without a 3D accelerated graphics card. If you should receive a warning telling you that your 3D hardware couldn't be initialized, the 3D hardware support will be deactivated automatically and the software rendeder will be used...
If you want to re-activate the 3D hardware support, you can do this under "Extras" -> "Options" -> "Renderer" -> "DirectX 8 Rendering Engine". For this you need a DirectX 8.1 compatible 3D graphics card and the latest DirectX version from http://www.microsoft.com/windows/directx/....
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Help Links
...Support Answers...
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Technical service
...Support Answers...
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Help - Repair
...After your input at our Support you can upload this file easily....
Please check support.microsoft and Windows Update....
Related information: support.microsoft.com and Windows Update....
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Help and Contact
...Please inform our Support, if you still need help after reading the help pages: Support...
Support Answers...
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Help - Get Started
...· Related information: support.microsoft.com and Windows Update....
After your input at our Support you can upload this file easily....
Please check support.microsoft and Windows Update....
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Info - Login
...Support Answers...
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Help - Scout Clubs
...Scouts must at all times behave in a socially acceptable manner. moove will never be held responsible for the behavior of scouts. Scouts are able to answer support requests by users. They have to reply properly and politely. And also keep in mind that the support board is not meant for private messages....
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