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Help - Router Configuration
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Router Configuration for moove online

2Wire

1000HW

You need to configure your router 1000 HW (2Wire), the TCP ports 9793 and 9795 need to be opened and forwarded to the internal network IP of your computer.

1. Find out your computers internal network IP.
Under Windows Go to "START" button -> "run" , type in CMD (if that doesn't work, then "COMMAND") in the box and hit enter. A black DOS box will open, at the prompt type in "IPCONFIG" (if that doesn't work, then "WINIPCFG") and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.0.xxx (where the x could be any number), make sure to put down the numbers including the dots inbetween. After you took down the IP Address you may close the black DOS box.

2. Access your router's setup and configure it
Open a new Internet Explorer window. Type in 172.16.0.1 (not the IP you took down in step 1, you will need that later) and hit enter. The router configuration setup should load now.

Click the "Firewall" button at the top of the window.
Click "Firewall Settings" in the firewall menu close to the top of your screen.

Use the "Select a computer" box to choose a computer (where you use moove online) to forward ports to.
This box contains a list of computer names that are visible on your "network". After you have selected a computer check the "Applications" list for moove online / moove Roomancer you are setting up port forwarding. If you see that button, click it. Then click the "Add" button. When you click add you should see that moove online / moove Roomancer move over to the "Hosted Applications" area. Click now the "Done" button at the bottom of the page to save the settings.

If you did not see moove online / moove Roomancer in that list, click the "Add a new user-defined application" link in the Applications section.

Fill out the next window like below:

Application Name: moove online1
Protocol: choose TCP
Protocol Timeout: 86400 Port (or Range): From: 9793 To: 9793
Application Type: None (Default)

Click then the "Add Definition" button.

Click then "Add a new user-defined application" link in the Applications section again.

Fill out the next window like below:

Application Name: moove online2
Protocol: choose TCP
Protocol Timeout: 86400
Port (or Range): From: 9795 To: 9795
Application Type: None (Default)

Click then the "Add Definition" button.

Make sure the "Select a computer" box still has the computer (where you use moove online) you want to forward ports to in it. Select moove online1 and moove online2 you just created in the "Applications" list, then click the "Add" button to move it to the "Hosted Applications" box.
Click the "Done" button at the bottom of the page to save the settings.

Now you can leave the router configuration setup and start moove Roomancer.

3. Don't turn off your router
Make sure to never turn off your router, because if you do, the internal network IP (the one you took down in step 1) might change, if that happens, you will find yourself in webmode again. Then you will have to do step 1 again and change the IP Adress in the router as well as described in step 2 (only then you don't have to create a new entry, but only change the existing one to reflect the new IP)

To overcome this mentioned problem, you would have to make additional changes to give your computer a "static internal IP" and turn off the DHCP feature of the router. Please refer to the manual how to do that or contact the support team of the manufacturer of the router.

1000SW

You need to configure your router, the TCP ports 9793 and 9795 need to be opened and forwarded to the internal network IP of your computer.

1. Access your router's setup and configure it
Open a new Internet Explorer window. Type in

http://gateway.2wire.net

and hit enter. Click on the "firewall" icon - then go to firewall settings - click "edit settings" - on the lower left side click "Add a new user-defined application". In the Settings Window you will be asked a few things, put:

Application Name: moove online
Protocol: pick TCP
Port (or Range): From: 9793 To: 9795
Protocol Timeout (seconds): 86400
Map to Host Port: 9793
Algorithm: None (Default)

When done click the "ADD" button FIRST at the lower center of the screen and after that click the "DONE" button on the lower right. You have now successfully added the moove online "profile", in the next step you need to tell the firewall for which computer this rule should apply.

2. Go to firewall settings again
Under 1. pick the Computer you are running moove online on
Under 2. select "Allow individual application(s) radio button
next under "Applications" select "user defined"
"moove online" should appear in the list of applications, highlight it and click the "ADD" button in the middle, so "moove online" will appear under the "Hosted Applications" list.

Click the "DONE" button on the lower right, you are all set now :)

Allied Telesyn

AT-AR220E

You need to configure your router Allied Telesyn AT-AR220E, the TCP ports 9793 and 9795 need to be opened and forwarded to the internal network IP of your computer.

1. Find out your computers internal network IP.
Under Windows Go to "START" button -> "run" , type in CMD (if that doesn't work, then "COMMAND") in the box and hit enter. A black DOS box will open, at the prompt type in "IPCONFIG" (if that doesn't work, then "WINIPCFG") and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.0.xxx (where the x could be any number), make sure to put down the numbers including the dots inbetween. After you took down the IP Address you may close the black DOS box.

2. Access your router's setup and configure it
Open a new Internet Explorer window. Type in http://192.168.1.1 (not the IP you took down in step 1, you will need that later) and hit enter. The log-on screen for your router should open. Put "root" in the Username field and leave the password field blank (all lower case letters) and click on OK. The router's setup should now load. Click on "Advanced Configuration" -> "Virtual Server Config" and click "Add" and a window should load up. Fill it out like below:

Virtual Server: Enable
Global Port: 9793
Local IP: Put the IP address you took down in step 1
Local Port: 9793
Protocol: TCP
Remark: moove online

After you have confirmed that, click on "Add" and make a new entry:

Virtual Server: Enable
Global Port: 9795
Local IP: Put the IP address you took down in step 1
Local Port: 9795
Protocol: TCP
Remark: moove online

After you have saved your changes you can start moove Roomancer.

3. Don't turn off your router
Make sure to never turn off your router, because if you do, the internal network IP (the one you took down in step1) might change, if that happens, you will find yourself in webmode again. Then you will have to do step1 again and change the IP Adress in the router as well as described in step2 (only then you don't have to create a new entry, but only change the existing one to reflect the new IP)

To overcome this mentioned problem, you would have to make additional changes to give your computer a "static internal IP" and turn off the DHCP feature of the router. Please refer to the manual how to do that or contact the support team of the manufacturer of the router.

Acer

11B

You need to configure your router WLAN 11b (Acer), the TCP ports 9793 and 9795 need to be opened and forwarded to the internal network IP of your computer.

1. Find out your computers internal network IP.
Under Windows Go to "START" button -> "run" , type in CMD (if that doesn't work, then "COMMAND") in the box and hit enter. A black DOS box will open, at the prompt type in "IPCONFIG" (if that doesn't work, then "WINIPCFG") and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.0.xxx (where the x could be any number), make sure to put down the numbers including the dots inbetween. After you took down the IP Address you may close the black DOS box.

2. Access your router's setup and configure it
Open a new Internet Explorer window. Type in http://192.168.2.1 (not the IP you took down in step 1, you will need that later) and hit enter. The log-on screen for your router should open. Please put "admin" in the Username field and leave the password field empty and click on the "OK" button. The router's setup should now load.

On the left hand side click in the menu on "Setup", then on "Advanced settings" and at next on "Virtual servers". The window for Virtual servers will be loaded.

Fill it out like below:

First line
Private IP: IP address from step 1
Private Port: 9793
Type: TCP
Public Port: 9793

Second line
Private IP: IP address from step 1
Private Port: 9795
Type: TCP
Public Port: 9795

Click now the "Enter" button to save the settings.

Now you can leave the router configuration setup and start moove Roomancer.

3. Don't turn off your router
Make sure to never turn off your router, because if you do, the internal network IP (the one you took down in step 1) might change, if that happens, you will find yourself in webmode again. Then you will have to do step 1 again and change the IP Adress in the router as well as described in step 2 (only then you don't have to create a new entry, but only change the existing one to reflect the new IP)

To overcome this mentioned problem, you would have to make additional changes to give your computer a "static internal IP" and turn off the DHCP feature of the router. Please refer to the manual how to do that or contact the support team of the manufacturer of the router.

Belkin

F5D5230-4

You need to configure your router F5D5230-4, the TCP ports 9793 and 9795 need to be opened and forwarded to the internal network IP of your computer.

1. Find out your computers internal network IP.
Under Windows Go to "START" button -> "run" , type in CMD in the box and hit enter. A black DOS box will open, at the prompt type in "IPCONFIG" and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.0.xxx (where the x could be any number), make sure to put down the numbers including the dots inbetween. After you took down the IP Address you may close the black DOS box.

2. Access your router's setup and configure it
Open a new Internet Explorer window. Type in http://192.168.2.1 (not the IP you took down in step 1, you will need that later) and hit enter. The log-on screen for your router should open. Please enter in the username field Admin and leave the password field empty. The router's setup should now load.

3. On the left hand side click Initial Setup. This will bring you to another menu. Once again, on the left hand side click Virtual Servers.

4. In the Private IP portion enter the last digits of the private IP address (from step 1) you want to forward the port to. Under type select TCP. Enter the public port you want to forward, in this case 9793. Then please add a new one for the port 9795.

5. Click Enter at the bottom in the menu to save the settings.

6. Now you can start moove Roomancer.

Make sure to never turn off your router, because if you do, the internal network IP (the one you took down in step1) might change, if that happens, you will find yourself in webmode again. Then you will have to do that all again and change the IP Adress in the router as well as described in step 4 (only then you don't have to create a new entry, but only change the existing one to reflect the new IP)

To overcome this mentioned problem, you would have to make additional changes to give your computer a "static internal IP" and turn off the DHCP feature of the router. Please refer to the manual how to do that or contact the support team of the manufacturer of the router.

F5D5231-4

You need to configure your router F5D5231-4, the TCP ports 9793 and 9795 need to be opened and forwarded to the internal network IP of your computer.

1. Find out your computers internal network IP. Under Windows Go to "START" button -> "run" , type in CMD in the box and hit enter. A black DOS box will open, at the prompt type in "IPCONFIG" and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.0.xxx (where the x could be any number), make sure to put down the numbers including the dots inbetween. After you took down the IP Address you may close the black DOS box.

2. Access your router's setup and configure it
Open a new Internet Explorer window. Type in

http://192.168.2.1 (not the IP you took down in step 1, you will need that later)

and hit enter. The log-on screen for your router should open. Please leave the password field empty and click enter. The router's setup should now load.

3. On the left hand side click in the Firewall menu on "Virtual servers". The window for Virtual servers will be loaded.

4. Fill the next two lines. In the first line under "Description" please write e.g. moove online1. Under "Inbound Port" please enter 9793 - 9793, under "Type" choose TCP, under Private IP address please enter the IP address from step 1 and under "Private Port" enter 9793 - 9793 again. In the second line please do the same but with the description "moove online2" and port 9795.
Don't forget to put a check in the "Enable" checkbox of the both lines.

5. Click "Add" and then "Apply Changes" to save the settings.

6. Now you can start moove Roomancer.

Make sure to never turn off your router, because if you do, the internal network IP (the one you took down in step1) might change, if that happens, you will find yourself in webmode again. Then you will have to do that all again and change the IP Address in the router as well as described in step 4 (only then you don't have to create a new entry, but only change the existing one to reflect the new IP)

To overcome this mentioned problem, you would have to make additional changes to give your computer a "static internal IP" and turn off the DHCP feature of the router. Please refer to the manual how to do that or contact the support team of the manufacturer of the router.

BT

Voyager 205

You need to configure your ADSL router Voyager 205 (BT), the TCP ports 9793 and 9795 need to be opened and forwarded to the internal network IP of your computer.

1. Find out your computers internal network IP.
Under Windows Go to "START" button -> "run" , type in CMD (if that doesn't work, then "COMMAND") in the box and hit enter. A black DOS box will open, at the prompt type in "IPCONFIG" (if that doesn't work, then "WINIPCFG") and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.0.xxx (where the x could be any number), make sure to put down the numbers including the dots inbetween. After you took down the IP Address you may close the black DOS box.

2. Access your router's setup and configure it
Open a new Internet Explorer window. Type in http://192.168.1.1 (not the IP you took down in step 1, you will need that later) and hit enter.

Information: You need to be plugged into the usb port on your router, to be able to change the settings in your router.

The router's setup should load now.

On the left hand side click in the menu on the "Advanced..." link, then a login box loads up.
Now enter the username and the password for the router setup. By default the username and the password are both admin (lower case). Click the "OK" button to login.

On this page click the "Advanced..." link that is close to the bottom (middle) of the page. This should drop down a submenu under "Advanced..." on the left hand side of the screen. In this submenu click on "IP Routing".
In the main part of the window, at the top of your screen click on "NAT".
In the "NAT Options" drop down box click on "NAT Virtual Server/DMZ".
A new window will be opened.

Fill out this window (NAT Rule Information) like below:

Rule Flavor: choose "Virtual Server"
Rule ID: enter a number higher than 54, if you get a message that the ID rule with this number is already used, then use another number
Protocol: choose TCP
LAN IP Address: IP address from step 1
Destination Port: 9793
Local Port: 9793

Click the "Apply" button to save the settings.

Repeat the step for the next rule (second port) and fill out the window (NAT Rule Information) like below:

Rule Flavor: choose "Virtual Server"
Rule ID: enter a number higher than 54, if you get a message that the ID rule with this number is already used, then use another number
Protocol: choose TCP
LAN IP Address: IP address from step 1
Destination Port: 9795
Local Port: 9795

Click the "Apply" button to save the settings.
Now you can leave the router configuration setup and start moove Roomancer.

3. Don't turn off your router
Make sure to never turn off your router, because if you do, the internal network IP (the one you took down in step 1) might change, if that happens, you will find yourself in webmode again. Then you will have to do step 1 again and change the IP Adress in the router as well as described in step 2 (only then you don't have to create a new entry, but only change the existing one to reflect the new IP)

To overcome this mentioned problem, you would have to make additional changes to give your computer a "static internal IP" and turn off the DHCP feature of the router. Please refer to the manual how to do that or contact the support team of the manufacturer of the router.

Buffalo

Airstation WBR-G54

You need to configure your router Router Airstation WBR-G54 (Buffalo), the TCP ports 9793 and 9795 need to be opened and forwarded to the internal network IP of your computer.

1. Find out your computers internal network IP.
Under Windows Go to "START" button -> "run" , type in CMD (if that doesn't work, then "COMMAND") in the box and hit enter. A black DOS box will open, at the prompt type in "IPCONFIG" (if that doesn't work, then "WINIPCFG") and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.0.xxx (where the x could be any number), make sure to put down the numbers including the dots inbetween. After you took down the IP Address you may close the black DOS box.

2. Access your router's setup and configure it
Open a new Internet Explorer window. Type in http://192.168.11.1 (not the IP you took down in step 1, you will need that later) and hit enter. The log-on screen for your router should open. Put root as username and please leave the password field empty and click OK.

The router's setup should load now.

Please click on the "Advanced" button. Under "LAN Settings" click "DHCP Server".

At next scroll down all the way to the bottom and you will see a "Lease Information" section.
In this section please look for the entry with the IP address which you have found under step 1 and click on the button "Manual Assignment" in the same line .

In the next window enter IP from step 1 in the "IP address" field and click on the "Add" button.
This should setup a static IP address for the computer you want to open/forward ports to.

On the left hand side click in the menu on "Network settings", then a new drop down menu opens. Click on the "Address Translation" link and on this page click on the "Enter NAT table" button.

Fill out the following window like below:

Group: New Group | Name: moove1
IP Address of WAN: AirStation's IP address of WAN
Protocol (WAN): choose TCP/UDP | Port: choose Manual setting of TCP port
Port number: 9793

IP address of LAN: choose Manual setting | Manual setting: IP address from step 1
Protocol (LAN) | TCP/UDP port forwarding: 9793

Click the "Add to NAT table" button now and click the "Enter NAT table" button to repeat the step for the next rule (second port) and fill out the window like below:

Group: New Group | Name: moove2
IP Address of WAN: AirStation's IP address of WAN
Protocol (WAN): choose TCP/UDP | Port: choose Manual setting of TCP port
Port number: 9795

IP address of LAN: choose Manual setting | Manual setting: IP address from step 1
Protocol (LAN) | TCP/UDP port forwarding: 9795

Click the "Add to NAT table" button now and make sure that on the next page the checkmark in both "Group" checkboxes is enabled.
Then click the "Enable marked group" button and finally click on the "Apply" button to save all settings.

Now you can leave the router configuration setup via "Logout" and start moove Roomancer.

3. Don't turn off your router
Make sure to never turn off your router, because if you do, the internal network IP (the one you took down in step 1) might change, if that happens, you will find yourself in webmode again. Then you will have to do step 1 again and change the IP Adress in the router as well as described in step 2 (only then you don't have to create a new entry, but only change the existing one to reflect the new IP)

To overcome this mentioned problem, you would have to make additional changes to give your computer a "static internal IP" and turn off the DHCP feature of the router. Please refer to the manual how to do that or contact the support team of the manufacturer of the router.

D-Link

DSL-302G

You need to configure your router DSL-302G, the TCP ports 9793 and 9795 need to be opened and forwarded to the internal network IP of your computer.

1. Find out your computers internal network IP.
Under Windows Go to "START" button -> "run" , type in CMD (if that doesn't work, then "COMMAND") in the box and hit enter. A black DOS box will open, at the prompt type in "IPCONFIG" (if that doesn't work, then "WINIPCFG") and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.0.xxx (where the x could be any number), make sure to put down the numbers including the dots inbetween. After you took down the IP Address you may close the black DOS box.

2. Access your router's setup and configure it
Open a new Internet Explorer window. Type in...

http://10.1.1.2 (not the IP you took down in step 1, you will need that later)

and hit enter. The log-on screen for your router should open. Put "admin" in the Username field and also "admin" in the password field (all lower case letters) and click on OK. The router's setup should now load. Click on "LAN" -> "NAT" and enable the NAT option. Now please add the following entrys...

Rule Flavor: RDR
Rule ID: select a number of your choice
IF Name: All
Protocol: TCP
Local Address From: Put the IP address you took down in step 1
Local Address To: Put the IP address you took down in step 1
Global Address From: 0.0.0.0
Global Address To: 0.0.0.0
Destination Port From: 9793
Destination Port To: 9793
Local Port: 9793

Click on the "Submit" button.

Now please add...

Rule Flavor: RDR
Rule ID: select a number of your choice
IF Name: All
Protocol: TCP
Local Address From: Put the IP address you took down in step 1
Local Address To: Put the IP address you took down in step 1
Global Address From: 0.0.0.0
Global Address To: 0.0.0.0
Destination Port From: 9795
Destination Port To: 9795
Local Port: 9795

Click on the "Submit" button again and leave the router configuration. Now you can start moove Roomancer.

3. Don't turn off your router
Make sure to never turn off your router, because if you do, the internal network IP (the one you took down in step1) might change, if that happens, you will find yourself in webmode again. Then you will have to do step1 again and change the IP Adress in the router as well as described in step2 (only then you don't have to create a new entry, but only change the existing one to reflect the new IP)

To overcome this mentioned problem, you would have to make additional changes to give your computer a "static internal IP" and turn off the DHCP feature of the router. Please refer to the manual how to do that or contact the support team of the manufacturer of the router.

DSL-500

You need to configure your router DSL-500, the TCP ports 9793 and 9795 need to be opened and forwarded to the internal network IP of your computer.

1. Find out your computers internal network IP.
Under Windows Go to "START" button -> "run" , type in CMD (if that doesn't work, then "COMMAND") in the box and hit enter. A black DOS box will open, at the prompt type in "IPCONFIG" (if that doesn't work, then "WINIPCFG") and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.0.xxx (where the x could be any number), make sure to put down the numbers including the dots inbetween. After you took down the IP Address you may close the black DOS box.

2. Access your router's setup and configure it
Open a new Internet Explorer window. Type in http://192.168.0.1 (not the IP you took down in step 1, you will need that later) and hit enter. The log-on screen for your router should open. Put "admin" in the Username field and also "admin" in the password field (all lower case letters) and click on OK. The router's setup should now load. Click on the Port Redirection folder in the upper left hand side of the screen and on the next page on the "Add" Button to add a new configuration. Make the following entry under "Redirect Port -- Add":

Comment: moove1
Internet Port: 9793
Local Port: 9793
Protocol: TCP
Local Computer: Put the IP address you took down in step 1 (including all dots)

Click on the "OK" button.

Click on the Port Redirection folder in the upper left hand side of the screen again add new entry via the "Add" button.

Comment: moove2
Internet Port: 9795
Local Port: 9795
Protocol: TCP
Local Computer: Put the IP address you took down in step 1 (including all dots)

Click on the "OK" button and then the Save Changes folder in the upper left hand side of the screen and finally click on the "Save Configuration" button to save your changes.

Now you can start moove Roomancer.

3. Don't turn off your router
Make sure to never turn off your router, because if you do, the internal network IP (the one you took down in step1) might change, if that happens, you will find yourself in webmode again. Then you will have to do step1 again and change the IP Adress in the router as well as described in step2 (only then you don't have to create a new entry, but only change the existing one to reflect the new IP)

To overcome this mentioned problem, you would have to make additional changes to give your computer a "static internal IP" and turn off the DHCP feature of the router. Please refer to the manual how to do that or contact the support team of the manufacturer of the router.

DSL-500G

You need to configure your router DSL-500G, the TCP ports 9793 and 9795 need to be opened and forwarded to the internal network IP of your computer.

1. Find out your computers internal network IP.
Under Windows Go to "START" button -> "run" , type in CMD (if that doesn't work, then "COMMAND") in the box and hit enter. A black DOS box will open, at the prompt type in "IPCONFIG" (if that doesn't work, then "WINIPCFG") and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.0.xxx (where the x could be any number), make sure to put down the numbers including the dots inbetween. After you took down the IP Address you may close the black DOS box.

2. Access your router's setup and configure it
Open a new Internet Explorer window. Type in http://192.168.0.1 (not the IP you took down in step 1, you will need that later) and hit enter. The log-on screen for your router should open. Put "admin" in the Username field and also "admin" in the password field (all lower case letters) and click on OK. The router's setup should now load. Click on "Services" -> "NAT" and select "NAT Rule Entry" drop down box (NAT Options). Click "Add" and a window should load up.
Fill it out like below:

Rule ID: e.g. 5 (or whatever is next in your list)
Rule Flavor: RDR
IF Name: ALL
Protocol: TCP
Local Address From: Put the IP address you took down in step 1 (including all dots)
Local Address To: Put the IP address you took down in step 1 (including all dots)
Global Address From: 0.0.0.0
Global Address To: 0.0.0.0
Destination Port From: 9793
Destination Port To: 9793
Local Port: 0

After you have confirmed that, click on "Add" and make a new entry:

Rule ID: e.g. 6 (or whatever is next in your list)
Rule Flavor: RDR
IF Name: ALL
Protocol: TCP
Local Address From: Put the IP address you took down in step 1 (including all dots)
Local Address To: Put the IP address you took down in step 1 (including all dots)
Global Address From: 0.0.0.0
Global Address To: 0.0.0.0
Destination Port From: 9795
Destination Port To: 9795
Local Port: 0

Drop down "Admin" on the left hand side of your screen. Select "Commit and Reboot" that dropped down under "Admin". Use this page to save the settings in your router.

After you have saved your changes you can start moove Roomancer.

3. Don't turn off your router
Make sure to never turn off your router, because if you do, the internal network IP (the one you took down in step 1) might change, if that happens, you will find yourself in webmode again. Then you will have to do step 1 again and change the IP Adress in the router as well as described in step 2 (only then you don't have to create a new entry, but only change the existing one to reflect the new IP)

To overcome this mentioned problem, you would have to make additional changes to give your computer a "static internal IP" and turn off the DHCP feature of the router. Please refer to the manual how to do that or contact the support team of the manufacturer of the router.

DSL-G604T

You need to configure your router, the TCP ports 9793 and 9795 need to be opened and forwarded to the internal network IP of your computer.

1. Find out your computers internal network IP
Under Windows Go to "START" button -> "run", type in CMD in the box and hit enter. A black DOS box will open, at the prompt type in "IPCONFIG" and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.xxx.xxx (where the x's could be any number), make sure to put down the numbers including the dots inbetween. After you took down the IP Address you may close the black DOS box.

2. Access your router's setup and configure it.
Open a new Internet Explorer window. Type in

http://192.168.1.1
or
http://192.168.0.1

(not the IP you took down in step 1, you will need that later)and hit enter. The log-on screen for your router should open. Put "admin" as the "username" and leave the field empty (all lower case letters) as password. The router's setup should now load. Click the "Advanced" tab. Next click on the "Virtual Server" tab. Use the first unused line to add the entries for moove online (probably the first line, unless you or someone else added another service there already). You only need to change the IP address there. Under "IP Adress" you put the number(s) that occur after the last dot of the IP Adress you took down in step one. Don't forget to enable both lines (same IP), one with the service port 9793 and one with the port 9795.

Last not least click the "apply" button.

At next you need to enable the ports under the tab "Firewall" when the firewall is activated. After that you can leave the router configuration menu and then you can start moove Roomancer.

3. Don't turn off your router
Make sure to never turn off your router, because if you do, the internal network IP (the one you took down in step1) might change, if that happens, you will find yourself in webmode again. Then you will have to do step1 again and change the IP Adress in the router as well as described in step2 (only then you don't have to create a new entry, but only change the existing one to reflect the new IP).

DI-514, DI-524, DI-604, DI-614+, DI-624, DI-624+

You need to configure your router DI-514, DI-524, DI-604, DI-614+, DI-624, DI-624+, the TCP ports 9793 and 9795 need to be opened and forwarded to the internal network IP of your computer.

1. Find out your computers internal network IP.
Under Windows Go to "START" button -> "run" , type in CMD in the box and hit enter. A black DOS box will open, at the prompt type in "IPCONFIG" and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.0.xxx (where the x could be any number), make sure to put down the numbers including the dots inbetween. After you took down the IP Address you may close the black DOS box.

2. Access your router's setup and configure it
Open a new Internet Explorer window. Type in http://192.168.0.1 (not the IP you took down in step 1, you will need that later) and hit enter. The log-on screen for your router should open. in the username field and leave the password field empty. The router's setup should now load (If the setup wizard starts click exit button). Click the "advanced" tab.

Click "enabled"
Name: moove1
Private IP: Put the IP address you took down in step 1 (including all dots)
Protocol Type: pick TCP Private Port: put 9793
Public Port: put 9793
Schedule: click Always

Click the "Apply" button

Add a second entry:

Click "enabled"
Name: moove2
Private IP: Put the IP address you took down in step 1 (including all dots)
Protocol Type: pick TCP
Private Port: put 9795
Public Port: put 9795
Schedule: click Always

Click the "Apply" button

Make sure to never turn off your router, because if you do, the internal network IP (the one you took down in step1) might change, if that happens, you will find yourself in webmode again. Then you will have to do step1 again and change the IP Adress in the router as well as described in step2 (only then you don't have to create a new entry, but only change the existing one to reflect the new IP)

To overcome this mentioned problem, you would have to make additional changes to give your computer a "static internal IP" and turn off the DHCP feature of the router. Please refer to the manual how to do that or contact the support team of the manufacturer of the router.

DrayTek

Vigor2200

You need to configure your router, the TCP ports 9793 and 9795 need to be opened and forwarded to the internal network IP of your computer.

1. Find out your computers internal network IP
Under Windows Go to "START" button -> "run", type in CMD in the box and hit enter. A black DOS box will open, at the prompt type in "IPCONFIG" and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.xxx.xxx (where the x's could be any number), make sure to put down the numbers including the dots inbetween. After you took down the IP Address you may close the black DOS box.

2. Access your router's setup and configure it
Open a new Internet Explorer window. Type in

http://192.168.1.1

and hit enter. The log-on screen for your router should open. Leave Username and Password fields empty and just hit the “OK” button. If that doesn’t work put “admin” (without quotes) as Username and leave Password blank, then hit the “OK” button. Next click on “main menu” then go to "NAT Setup" then “Port Redirection Table”.

3. Add a new entry

Service Name: put moove1
Protocol: select TCP
Public Port: put 9793
Private IP: put the IP you took down in step 1
Private Port: put 9793
Active: click to activate

In the next line add a second entry:

Service Name: put moove2
Protocol: select TCP
Public Port: put 9795
Private IP: put the IP you took down in step 1
Private Port: put 9795
Active: click to activate

Last not least click the “OK” button to save the entries you made.

3. Don't turn off your router

Make sure to never turn off your router, because if you do, the internal network IP (the one you took down in step1) might change, if that happens, you will find yourself in webmode again. Then you will have to do step1 again and change the IP Adress in the router as well as described in step2 (only then you don't have to create a new entry, but only change the existing one to reflect the new IP).

Linksys

BEFW11S4

You need to configure your router, the TCP ports 9793 and 9795 need to be opened and forwarded to the internal network IP of your computer.

1. Find out your computers internal network IP
Under Windows Go to "START" button -> "run", type in CMD in the box and hit enter. A black DOS box will open, at the prompt type in "IPCONFIG" and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.xxx.xxx (where the x's could be any number), make sure to put down the numbers including the dots inbetween. After you took down the IP Address you may close the black DOS box.

2. Access your router's setup and configure it
Open a new Internet Explorer window. Type in

http://192.168.1.1 (not the IP you took down in step 1, you will need that later)

and hit enter. The log-on screen for your router should open. Leave the "username" field empty and only put "admin" (all lower case letters) as password. The router's setup should now load. Click the "advanced" button at the upper right hand corner of the window. Next click on the "forwarding" button. Use the first unused line to add the entries for moove online (probably the first line, unless you or someone else added another service there already). Under "customized application" put "moove" on the same line under "Ext. Port" put 9793 in the first box and 9795 in the second (all on the same line). Check "TCP". Under "IP Adress" you put the number(s) that occur after the last dot of the IP Adress you took down in step one. So that the whole thing reads as the IP Adress you took down in step 1. Check the "enable" box.

Last not least click the "apply" button.

You may also click the "Port triggering" button and put the information there as well:

Application name: moove
Trigger Port Range: 9793 ~ 9795
Incoming Port Range: 9793 ~ 9795

Click "Apply" button.

3. Don't turn off your router
Make sure to never turn off your router, because if you do, the internal network IP (the one you took down in step1) might change, if that happens, you will find yourself in webmode again. Then you will have to do step1 again and change the IP Adress in the router as well as described in step2 (only then you don't have to create a new entry, but only change the existing one to reflect the new IP). To overcome this mentioned problem, you would have to additional changes to give your computer a "static IP".

BEFSR41

You need to configure your router, the TCP ports 9793 and 9795 need to be opened and forwarded to the internal network IP of your computer.

1. Find out your computers internal network IP
Under Windows Go to "START" button -> "run", type in CMD in the box and hit enter. A black DOS box will open, at the prompt type in "IPCONFIG" and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.xxx.xxx (where the x's could be any number), make sure to put down the numbers including the dots inbetween. After you took down the IP Address you may close the black DOS box.

2. Access your router's setup and configure it
Open a new Internet Explorer window. Type in

http://192.168.1.1 (not the IP you took down in step 1, you will need that later)

and hit enter. The log-on screen for your router should open. Leave the "username" field empty and only put "admin" (all lower case letters) as password. The router's setup should now load. Click the "advanced" tab. Next click on the "forwarding" tab. Use the first unused line to add the entries for moove online (probably the first line, unless you or someone else added another service there already). Under "service ports" put 9793 in the first box and 9795 in the second (all on the same line). TCP and UDP should automatically get checked then, if not, make sure at least TCP is checked. Under "IP Adress" you put the number(s) that occur after the last dot of the IP Adress you took down in step one. So that the whole thing reads as the IP Adress you took down in step 1.

Last not least click the "apply" button.

3. Don't turn off your router
Make sure to never turn off your router, because if you do, the internal network IP (the one you took down in step1) might change, if that happens, you will find yourself in webmode again. Then you will have to do step1 again and change the IP Adress in the router as well as described in step2 (only then you don't have to create a new entry, but only change the existing one to reflect the new IP). To overcome this mentioned problem, you would have to additional changes to give your computer a "static IP".

BEFDSR41W

You need to configure your router Linksys BEFDSR41W, the TCP ports 9793 and 9795 need to be opened and forwarded to the internal network IP of your computer.

1. Find out your computers internal network IP.
Under Windows Go to "START" button -> "run" , type in CMD (if that doesn't work, then "COMMAND") in the box and hit enter. A black DOS box will open, at the prompt type in "IPCONFIG" (if that doesn't work, then "WINIPCFG") and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.0.xxx (where the x could be any number), make sure to put down the numbers including the dots inbetween. After you took down the IP Address you may close the black DOS box.

2. Access your router's setup and configure it
Open a new Internet Explorer window. Type in http://192.168.1.1 (not the IP you took down in step 1, you will need that later) and hit enter. The log-on screen for your router should open. Leave the "username" field empty and only put "admin" (all lower case letters) as password. Click on the "OK" button. The router's setup should now load.

Click the "Advanced" button at the upper right hand corner of the window. Next click on the "Portforwarding" button.
The window for Portforwarding is loaded.

Fill it out like below:

Use the first unused line to add the entries for moove online

Customized Application: moove online1
Ext. Port: 9793 To 9793
Protocol TCP: check this box (enable)
IP Address: IP address from step 1
Enable: check this box (enable)

Second line

Customized Application: moove online2
Ext. Port: 9795 To 9795
Protocol TCP: check this box (enable)
IP Address: IP address from step 1
Enable: check this box (enable)

Click now the "Apply" button to save the settings.

Now you can leave the router configuration setup and start moove Roomancer.

3. Don't turn off your router
Make sure to never turn off your router, because if you do, the internal network IP (the one you took down in step 1) might change, if that happens, you will find yourself in webmode again. Then you will have to do step 1 again and change the IP Adress in the router as well as described in step 2 (only then you don't have to create a new entry, but only change the existing one to reflect the new IP)

To overcome this mentioned problem, you would have to make additional changes to give your computer a "static internal IP" and turn off the DHCP feature of the router. Please refer to the manual how to do that or contact the support team of the manufacturer of the router.

WRK54G

You need to configure your router WRK54G, the TCP ports 9793 and 9795 need to be opened and forwarded to the internal network IP of your computer.

1. Find out your computers internal network IP.
Under Windows Go to "START" button -> "run" , type in CMD in the box and hit enter. A black DOS box will open, at the prompt type in "IPCONFIG" and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.0.xxx (where the x could be any number - probably it's 192.168.1.101), make sure to put down the numbers including the dots inbetween. After you took down the IP Address you may close the black DOS box.

2. Access your router's setup and configure it
Open a new Internet Explorer window. Type in http://192.168.1.1 (not the IP you took down in step 1, you will need that later) and hit enter. The log-on screen for your router should open. Leave the "username" field empty and only put "admin" (all lower case letters) as password. The router's setup should now load. Click the "advanced" button at the upper right hand corner of the window. Next click on the "forwarding" button. Use the first unused line to add the entries for moove online (probably the first line, unless you or someone else added another service there already). Under "customized application" put "moove" on the same line under "Ext. Port" put 9793 in the first box and 9795 in the second (all on the same line). Check "TCP". Under "IP Adress" you put the number(s) that occur after the last dot of the IP Adress you took down in step one. So that the whole thing reads as the IP Adress you took down in step 1. Check the "enable" box.

Last not least click the "apply" button.

3. Don't turn off your router
Make sure to never turn off your router, because if you do, the internal network IP (the one you took down in step1) might change, if that happens, you will find yourself in webmode again. Then you will have to do step1 again and change the IP Adress in the router as well as described in step2 (only then you don't have to create a new entry, but only change the existing one to reflect the new IP).

To overcome this mentioned problem, you would have to make additional changes to give your computer a "static internal IP" and turn off the DHCP feature of the router. Please refer to the manual how to do that or contact the support team of the manufacturer of the router.

WRT54G

1. Find out your computers internal network IP.
Under Windows Go to "START" button -> "run" , type in CMD in the box and hit enter. A black DOS box will open, at the prompt type in "IPCONFIG" and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.0.xxx (where the x could be any number - probably it's 192.168.1.101), make sure to put down the numbers including the dots inbetween. After you took down the IP Address you may close the black DOS box.

2. Access your router's setup and configure it
Open a new Internet Explorer window. Type in

http://192.168.1.1 (not the IP you took down in step 1, you will need that later)

and hit enter. The log-on screen for your router should open. Leave the "username" field empty and only put "admin" (all lower case letters) as password. The router's setup should now load. Click the "Applications & Gaming" button in the top menue.

Fill out the next window like below:

Use the first unused line to add the entries for moove online

Application: moove online
Start: 9793
End: 9793
Protocol: TCP
IP Address: put the IP address you took down in step 1
Enable: enable this option

Second line

Application: moove online
Start: 9795
End: 9795
Protocol: TCP
IP Address: put the IP address you took down in step 1
Enable: enable this option

Click now the "Save Settings" button to save the settings.

Now you can leave the router configuration setup and start moove Roomancer.

3. Don't turn off your router
Make sure to never turn off your router, because if you do, the internal network IP (the one you took down in step1) might change, if that happens, you will find yourself in webmode again. Then you will have to do step1 again and change the IP Adress in the router as well as described in step2 (only then you don't have to create a new entry, but only change the existing one to reflect the new IP).

To overcome this mentioned problem, you would have to make additional changes to give your computer a "static internal IP" and turn off the DHCP feature of the router. Please refer to the manual how to do that or contact the support team of the manufacturer of the router.

Motorola

WR850G

You need to configure your wireless router WR850G (Motorola), the TCP ports 9793 and 9795 need to be opened and forwarded to the internal network IP of your computer.

1. Find out your computers internal network IP.
Under Windows Go to "START" button -> "run" , type in CMD (if that doesn't work, then "COMMAND") in the box and hit enter. A black DOS box will open, at the prompt type in "IPCONFIG" (if that doesn't work, then "WINIPCFG") and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.0.xxx (where the x could be any number), make sure to put down the numbers including the dots inbetween. After you took down the IP Address you may close the black DOS box.

2. Access your router's setup and configure it
Open a new Internet Explorer window. Type in http://192.168.10.1 (not the IP you took down in step 1, you will need that later) and hit enter. The log-on screen for your router should open. Put admin as username and put motorola (all lower case letters) as password and click on OK.

The router's setup should load now.

On the left hand side click in the menu on "Networking", then on the right hand side click on "Virtual Server".

Fill out this window like below:

Virtual Server Name: moove1
Incoming Protocol: choose TCP
Incoming Port: 9793
Forwarding IP: IP address from step 1
Forwarding Port: 9793
Schedule: check the checkbox "Everyday" and choose the radio button "24 Hours"

Don't forget to enable the "enable" checkbox.

Click then the "ADD" button to save the rule.

Repeat the step for the next rule (second port) and fill out the window like below:

Virtual Server Name: moove2
Incoming Protocol: choose TCP
Incoming Port: 9795
Forwarding IP: IP address from step 1
Forwarding Port: 9795
Schedule: check the checkbox "Everyday" and choose the radio button "24 Hours"

Don't forget to enable the "enable" checkbox.

Click then the "ADD" button to save the rule.

Click then the "Apply" button to save all settings.
Now you can leave the router configuration setup and start moove Roomancer.

3. Don't turn off your router
Make sure to never turn off your router, because if you do, the internal network IP (the one you took down in step 1) might change, if that happens, you will find yourself in webmode again. Then you will have to do step 1 again and change the IP Adress in the router as well as described in step 2 (only then you don't have to create a new entry, but only change the existing one to reflect the new IP)

To overcome this mentioned problem, you would have to make additional changes to give your computer a "static internal IP" and turn off the DHCP feature of the router. Please refer to the manual how to do that or contact the support team of the manufacturer of the router.

Netcomm

1300 Plus 4

You need to configure your router NetComm 1300 Plus 4, the TCP ports 9793 and 9795 need to be opened and forwarded to the internal network IP of your computer.

1. Find out your computers internal network IP.
Under Windows Go to "START" button -> "run" , type in CMD (if that doesn't work, then "COMMAND") in the box and hit enter. A black DOS box will open, at the prompt type in "IPCONFIG" (if that doesn't work, then "WINIPCFG") and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.0.xxx (where the x could be any number), make sure to put down the numbers including the dots inbetween. After you took down the IP Address you may close the black DOS box.

2. Access your router's setup and configure it
Open a new Internet Explorer window. Type in http://192.168.1.1 (not the IP you took down in step 1, you will need that later) and hit enter. The log-on screen for your router should open. Put "admin" in the user name and "password" in the password field (all lower case letters). The router's setup should now load. Click on "show advanced settings" and select "Port Forwarding". Now fill it out like below:

ID: enter a ID of your choice
Public Port: 9793
Private port: 9793
Port Type: TCP
Host IP Address: Put the IP address you took down in step 1

Please click on button "Add This Setting". After this please add the following:

ID: enter a ID of your choice
Public Port: 9795
Private port: 9795
Port Type: TCP
Host IP Address: Put the IP address you took down in step 1

Please click on button "Add This Setting" again. Now please click on the "Save Setting and Reboot" button which you'll fin din the navigation bar to the left (you've to scroll down to see this button). After you have saved you can start moove Roomancer.

3. Don't turn off your router
Make sure to never turn off your router, because if you do, the internal network IP (the one you took down in step1) might change, if that happens, you will find yourself in webmode again. Then you will have to do step1 again and change the IP Adress in the router as well as described in step2 (only then you don't have to create a new entry, but only change the existing one to reflect the new IP). To overcome this mentioned problem, you would have to make additional changes to give your computer a "static internal IP" and turn off the DHCP feature of the router. Please refer to the manual how to do that or contact the support team of the manufacturer of the router.

Netgear

RP114

You need to configure your router, the TCP ports 9793 and 9795 need to be opened and forwarded to the internal network IP of your computer.

1. Find out your computers internal network IP
Under Windows Go to "START" button -> "run", type in CMD in the box and hit enter. A black DOS box will open, at the prompt type in "IPCONFIG" and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.xxx.xxx (where the x's could be any number), make sure to put down the numbers including the dots inbetween. After you took down the IP Address you may close the black DOS box.

2. Access your router's setup and configure it
Open a new Internet Explorer window. Type in

http://192.168.0.1 (not the IP Address you noted down in step 1, that will be needed later)

this will connect you to the setup interface of your router. Use "admin" as username and "1234" as password (both without quotes of course). Unless you previously changed the password for the router, this should connect you to the setup interface of the router. From the main menu of the router interface, under Advanced, click on "Ports", to view the port forwarding screen, now enter 9793 as port number in the first =unused= "Start Port" box, then next put 9795 in the same line under "End Port", finally under "Server IP Adress" in the same line you put the IP Address you noted down in step 1.

Last not least click the "apply" button.

3. Don't turn off your router
Make sure to never turn off your router, because if you do, the internal network IP (the one you took down in step1) might change, if that happens, you will find yourself in webmode again. Then you will have to do step1 again and change the IP Adress in the router as well as described in step2 (only then you don't have to create a new entry, but only change the existing one to reflect the new IP).

RP614, RP614v2

You need to configure your router RP614 or RP614v2, the TCP ports 9793 and 9795 need to be opened and forwarded to the internal network IP of your computer.

1. Find out your computers internal network IP.
Under Windows Go to "START" button -> "run" , type in CMD (if that doesn't work, then "COMMAND") in the box and hit enter. A black DOS box will open, at the prompt type in "IPCONFIG" (if that doesn't work, then "WINIPCFG") and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.0.xxx (where the x could be any number), make sure to put down the numbers including the dots inbetween. After you took down the IP Address you may close the black DOS box.

2. Access your router's setup and configure it
Open a new Internet Explorer window. Type in http://192.168.0.1 (not the IP you took down in step 1, you will need that later) and hit enter. The log-on screen for your router should open. Put admin as username and put password (all lower case letters) as password and click on OK. The router's setup should now load. In the menu bar to the left click under "Advanced" on Port Forwarding. In the next window click on the "Add Custom Service" button. On the next page please do following entries:

Service Name: moove
Start Port: 9793
End Port: 9795
Server IP Address: Put the IP address you took down in step 1 (including all dots)

Click the "Apply" button to save the settings and in the next window click on "Logout" (menu bar to the left) to leave the router configuration setup.

Now you can start moove Roomancer.

3. Don't turn off your router
Make sure to never turn off your router, because if you do, the internal network IP (the one you took down in step1) might change, if that happens, you will find yourself in webmode again. Then you will have to do step1 again and change the IP Adress in the router as well as described in step2 (only then you don't have to create a new entry, but only change the existing one to reflect the new IP)

To overcome this mentioned problem, you would have to make additional changes to give your computer a "static internal IP" and turn off the DHCP feature of the router. Please refer to the manual how to do that or contact the support team of the manufacturer of the router.

CG814

You need to configure your router CG814, the TCP ports 9793 and 9795 need to be opened and forwarded to the internal network IP of your computer.

1. Find out your computers internal network IP.
Under Windows Go to "START" button -> "run" , type in CMD (if that doesn't work, then "COMMAND") in the box and hit enter. A black DOS box will open, at the prompt type in "IPCONFIG" (if that doesn't work, then "WINIPCFG") and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.0.xxx (where the x could be any number), make sure to put down the numbers including the dots inbetween. After you took down the IP Address you may close the black DOS box.

2. Access your router's setup and configure it
Open a new Internet Explorer window. Type in http://192.168.0.1 (not the IP you took down in step 1, you will need that later) and hit enter. The log-on screen for your router should open. Put "admin" in the Username field and "password" in the password field (all lower case letters). If it fails try "1234" in the password field as some early versions used that password. Then click on "OK". The router's setup should now load. In the menu bar to the left click under "Advanced" on Port Forwarding. Make the following entry under "Add Custom Rules":

Name: moove
Start Port: 9793
End Port: 9795
Protocol: Pick TCP from the drop down

Local IP Address: Put number(s) after the last dot of the IP address you took down in step 1, so that the whole thing reads as the IP Address you took down in step 1.

Click the "Add" button to save the settings and in the next window click on "Logout" (menu bar to the left) to leave the router configuration setup.

Now you can start moove Roomancer.

3. Don't turn off your router
Make sure to never turn off your router, because if you do, the internal network IP (the one you took down in step1) might change, if that happens, you will find yourself in webmode again. Then you will have to do step1 again and change the IP Adress in the router as well as described in step2 (only then you don't have to create a new entry, but only change the existing one to reflect the new IP)

To overcome this mentioned problem, you would have to make additional changes to give your computer a "static internal IP" and turn off the DHCP feature of the router. Please refer to the manual how to do that or contact Netgear support.

DG834

1. Find out your computers internal network IP.
Under Windows Go to START button -> run , type in CMD in the box and hit enter. A black DOS box will open, at the prompt type in IPCONFIG and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.xxx.xxx (where the x's could be any number), make sure to put down the numbers including the dots inbetween. If the IP doesn't begin with 192.168, then please let me know. After you took down the IP Address you may close the black DOS box.

2. Open a new Internet Explorer window. In the address bar type the ip address of your router. This ip address is

http://192.168.0.1 by default

Press enter.

3. You should now see the Setup Wizard, and it should be prompting you for a Username and a Password. By default this username is admin and the password is password.

4. Port forwarding in this router is done in two different sections. The first section allows us to specify ports and select the protocol these ports will use. Lets go ahead and do that now. Under Security in the left hand menu click Services.

5. Click Add a Custom Service

6. Go ahead and name your service e.g. moove online. It doesn't really matter what the name is, but something easy to remember would be good. Select TCP under type. Last put in the Start and Finishing port numbers. Put port number 9793 in both the start and the finish box. Click Apply.

7. Now we need to go to the second section to continue setting up our port forwarding. Under Security in the left hand menu click Rules.

8. Go ahead and click Add in the Outbound services section. Repeat steps 7 through 9 for Inbound.

9. This menu will be labeled Inbound Services or Outbount Services depending upon your previous selections. The menus will be identical other than that though. Select the service we previously created. Action should be set to ALLOW always. Enter the IP address (Step 1) you want to forward these ports (9793 and 9793).
When you are finished with that configuration go ahead and click Apply.

10. Now you can start moove Roomancer.

Sitecom

DC-202

You need to configure your router DC-202 (Sitecom), the TCP ports 9793 and 9795 need to be opened and forwarded to the internal network IP of your computer.

1. Find out your computers internal network IP.
Under Windows Go to "START" button -> "run" , type in CMD (if that doesn't work, then "COMMAND") in the box and hit enter. A black DOS box will open, at the prompt type in "IPCONFIG" (if that doesn't work, then "WINIPCFG") and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.0.xxx (where the x could be any number), make sure to put down the numbers including the dots inbetween. After you took down the IP Address you may close the black DOS box.

2. Access your router's setup and configure it
Open a new Internet Explorer window. Type in...

http://192.168.123.254 (not the IP you took down in step 1, you will need that later)

and hit enter. The log-on screen for your router should open. Put "admin" in the Username field and "admin" in the password field (all lower case letters) and click on OK.

Now please click on "Advanced Settings" in the top menue and then on the "Virt. Serv." button. Please add the following entries:

ID: select one of your choice
Service Ports: 9793
Server IP: Put the IP address you took down in step 1
Enable: enable this option

Click the "Save" button. Now please add the following

ID: select one of your choice
Service Ports: 9795
Server IP: Put the IP address you took down in step 1
Enable: enable this option

Click the "Save" button again. Now you can start moove Roomancer.

3. Don't turn off your router
Make sure to never turn off your router, because if you do, the internal network IP (the one you took down in step1) might change, if that happens, you will find yourself in webmode again. Then you will have to do that all again and change the IP Address in the router as well as described in step 4 (only then you don't have to create a new entry, but only change the existing one to reflect the new IP)

To overcome this mentioned problem, you would have to make additional changes to give your computer a "static internal IP" and turn off the DHCP feature of the router. Please refer to the manual how to do that or contact the support team of the manufacturer of the router.

StarTech

BR4100DC

You need to configure your router BR4100DC (StarTech), the TCP ports 9793 and 9795 need to be opened and forwarded to the internal network IP of your computer.

1. Find out your computers internal network IP.
Under Windows Go to "START" button -> "run" , type in CMD (if that doesn't work, then "COMMAND") in the box and hit enter. A black DOS box will open, at the prompt type in "IPCONFIG" (if that doesn't work, then "WINIPCFG") and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.0.xxx (where the x could be any number), make sure to put down the numbers including the dots inbetween. After you took down the IP Address you may close the black DOS box.

2. Access your router's setup and configure it
Open a new Internet Explorer window. Type in http://192.168.2.1 (not the IP you took down in step 1, you will need that later) and hit enter. Once the website has loaded, click the Login button. The router's setup should load now.

On the left hand side click in the menu on "General Setup", then on "NAT" and and at next on "Virtual Server".

Fill out the next window like below:

Use the first unused line to add the entries for moove online

Private IP: IP address from step 1
Private Port: 9793
Type: choose TCP
Public Port: 9793

Second line

Private IP: IP address from step 1
Private Port: 9795
Type: choose TCP
Public Port: 9795

Scroll down and click now the "Apply" button to save the settings.

Now you can leave the router configuration setup and start moove Roomancer.

3. Don't turn off your router
Make sure to never turn off your router, because if you do, the internal network IP (the one you took down in step 1) might change, if that happens, you will find yourself in webmode again. Then you will have to do step 1 again and change the IP Adress in the router as well as described in step 2 (only then you don't have to create a new entry, but only change the existing one to reflect the new IP)

To overcome this mentioned problem, you would have to make additional changes to give your computer a "static internal IP" and turn off the DHCP feature of the router. Please refer to the manual how to do that or contact the support team of the manufacturer of the router.

SMC

Barricade7004VBR V2

You need to configure your router Barricade 7004VBR, the TCP ports 9793 and 9795 need to be opened and forwarded to the internal network IP of your computer.

1. Find out your computers internal network IP.
Under Windows Go to "START" button -> "run" , type in CMD (if that doesn't work, then "COMMAND") in the box and hit enter. A black DOS box will open, at the prompt type in "IPCONFIG" (if that doesn't work, then "WINIPCFG") and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.0.xxx (where the x could be any number), make sure to put down the numbers including the dots inbetween. After you took down the IP Address you may close the black DOS box.

2. Access your router's setup and configure it
Open a new Internet Explorer window. Type in http://192.168.2.1 (not the IP you took down in step 1, you will need that later) and hit enter. The log-on screen for your router should open. Put "smcadmin" in the password field (all lower case letters). The router's setup should now load. Click on "NAT" and select "Virtual Server". Now fill it out like below:

IP Address: Put the IP address you took down in step 1
Ports: 9793
Data Type: TCP
Enable: enable this option

After this please add the following:

IP Address: Put the IP address you took down in step 1
Ports: 9795
Data Type: TCP
Enable: enable this option

After you have saved your changes you can start moove Roomancer.

3. Don't turn off your router
Make sure to never turn off your router, because if you do, the internal network IP (the one you took down in step1) might change, if that happens, you will find yourself in webmode again. Then you will have to do step1 again and change the IP Adress in the router as well as described in step2 (only then you don't have to create a new entry, but only change the existing one to reflect the new IP). To overcome this mentioned problem, you would have to make additional changes to give your computer a "static internal IP" and turn off the DHCP feature of the router. Please refer to the manual how to do that or contact the support team of the manufacturer of the router.

Thompson/Alcatel

SpeedTouch 510, 530

1. Find out your computers internal network IP.
Under Windows Go to START button -> run , type in CMD in the box and hit enter. A black DOS box will open, at the prompt type in IPCONFIG and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.xxx.xxx (where the x's could be any number), make sure to put down the numbers including the dots inbetween. If the IP doesn't begin with 192.168, then please let me know. After you took down the IP Address you may close the black DOS box.

2. Open a new Internet Explorer window. In the address bar type the ip address of your router. This ip address is

http://10.0.0.138 by default.

Press enter.

3. You should now see the Setup Wizard. Click the Plus sign next to Advanced on the left hand side of your screen.

4. You should now see another list under advanced. Go ahead and click the NAT link.

5. Click New at the bottom of the screen to add a new entry. Select the protocol TCP of the ports you wish to forward using the Protocol drop down box. Enter the port you wish to forward in both the Inside Port (9793 and 9795) and Outside Port (9793 and 9795) box. Enter the ip address (from Step 1) you wish to forward these ports to into the Inside IP box. The Outside IP address box should be set to 0.0.0.0 unless you have multiple external ip addresses. Most people do not have external ip addresses. External ip addresses can usually be ordered from your isp at an extra cost. If you have multiple external ip addresses you can enter one of them in the Outside IP address box. Click Apply at the bottom of your screen. You should now see the configuration you just created in the table.

6. Click Save All in the menu on the left hand side of your screen.

7. Now you can start moove Roomancer.

Westell

2200

You need to configure your router 2200 (Westell), the TCP ports 9793 and 9795 need to be opened and forwarded to the internal network IP of your computer.

1. Find out your computers internal network IP.
Under Windows Go to "START" button -> "run" , type in CMD (if that doesn't work, then "COMMAND") in the box and hit enter. A black DOS box will open, at the prompt type in "IPCONFIG" (if that doesn't work, then "WINIPCFG") and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.0.xxx (where the x could be any number), make sure to put down the numbers including the dots inbetween. After you took down the IP Address you may close the black DOS box.

2. Access your router's setup and configure it
Open a new Internet Explorer window. Type in...

http://192.168.1.1 (not the IP you took down in step 1, you will need that later)

and hit enter. The log-on screen for your router should open. Put "admin" in the Username field and "password" in the password field (all lower case letters) and click on OK.

On the left hand side click under the "Home" button on the "Configuration" button and then on the "NAT" button.
On the right hand side of the window click on "Define Customer Service".

In the next window put a dot in the "Port Forwarding Ranges of Ports" radial button. Then click "Next" at the bottom of this page.

Fill in the next window as follows:

Service Name: moove online1
Global Port Range: 9793 - 9793
Base Host Port: 9793
Protocol: TCP

Click the "Add" button and put a dot in the "Port Forwarding Ranges of Ports" radial button. Then click "Next" at the bottom of this page to fill the next window:

Service Name: moove online2
Global Port Range: 9795 - 9795
Base Host Port: 9795
Protocol: TCP

Click "Next" and then "Close".

At next use the "Service Name" drop down box to select the configuration you just created. Then click the "Enable" button to enable (save) it.

Now you can start moove Roomancer.

3. Don't turn off your router
Make sure to never turn off your router, because if you do, the internal network IP (the one you took down in step1) might change, if that happens, you will find yourself in webmode again. Then you will have to do that all again and change the IP Address in the router as well as described in step 4 (only then you don't have to create a new entry, but only change the existing one to reflect the new IP)

To overcome this mentioned problem, you would have to make additional changes to give your computer a "static internal IP" and turn off the DHCP feature of the router. Please refer to the manual how to do that or contact the support team of the manufacturer of the router.

Zoom

X3, X4

You need to configure your router Zoom X3 or X4, the TCP ports 9793 and 9795 need to be opened and forwarded to the internal network IP of your computer.

1. Find out your computers internal network IP.
Under Windows Go to "START" button -> "run" , type in CMD (if that doesn't work, then "COMMAND") in the box and hit enter. A black DOS box will open, at the prompt type in "IPCONFIG" (if that doesn't work, then "WINIPCFG") and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.0.xxx (where the x could be any number), make sure to put down the numbers including the dots inbetween. After you took down the IP Address you may close the black DOS box.

2. Access your router's setup and configure it
Open a new Internet Explorer window. Type in http://10.0.0.2 (not the IP you took down in step 1, you will need that later) and hit enter. The log-on screen for your router should open. Put "admin" as username and "zoomadsl" (all lower case letters) as password. The router's setup should now load. Click the "Advanced Setup" button at top. Next click on the "Virtual Server" button. Use the first unused ID to add the entries for moove online (probably ID 1, unless you or someone else added another service there already).

ID: 1
Public Port: 9793
Private Port: 9793
Port Type: TCP
Host IP Address: put the IP Address you took down in step 1

Click "Add This Setting" button. Add another ID:

ID: 2
Public Port: 9795
Private Port: 9795
Port Type: TCP
Host IP Address: put the IP Address you took down in step 1

Click "Add This Setting" button.
Click "Write Settings to Flash and Reboot" button.

The router will restart.

3. Don't turn off your router
Make sure to never turn off your router, because if you do, the internal network IP (the one you took down in step 1) might change, if that happens, you will find yourself in webmode again. Then you will have to do step1 again and change the IP Adress in the router as well as described in step 2 (only then you don't have to create a new entry, but only change the existing one to reflect the new IP)

To overcome this mentioned problem, you would have to make additional changes to give your computer a "static internal IP" and turn off the DHCP feature of the router. Please refer to the manual how to do that or contact the support team of the manufacturer of the router.

Zyxel

660 Series

You need to configure your Prestige Router, the TCP ports 9793 and 9795 need to be opened and forwarded to the internal network IP of your computer.

1. Find out your computers internal network IP.
Under Windows Go to "START" button -> "run" , type in CMD (if that doesn't work, then "COMMAND") in the box and hit enter. A black DOS box will open, at the prompt type in "IPCONFIG" (if that doesn't work, then "WINIPCFG") and hit enter. Note down the result you are given under "IP Address", typically something like 192.168.0.xxx (where the x could be any number), make sure to put down the numbers including the dots inbetween. After you took down the IP Address you may close the black DOS box.

2. Access your router's setup and configure it
Open a new Internet Explorer window. Type in...

http://192.168.1.1 (not the IP you took down in step 1, you will need that later)

and hit enter. A new window will appear. Please enter the user name "admin" and password "1234" and click on "Ok". The router's setup should load now.

Please click in the menu on "NAT" select "SUA Only" and click on the "Apply" button. Go back to NAT and click on "Edit Details". Now please enter the following information...

Start Port No.: 9793
End Port No.: 9793
IP Address: IP address from step 1

Click the "Save" button to save the settings.

Repeat the step for the next rule...

Start Port No.: 9795
End Port No.: 9795
IP Address: IP address from step 1

Click the "Save" button to save the settings. Now you can leave the router configuration setup and start moove Roomancer.

3. Don't turn off your router
Make sure to never turn off your router, because if you do, the internal network IP (the one you took down in step 1) might change, if that happens, you will find yourself in webmode again. Then you will have to do step 1 again and change the IP Adress in the router as well as described in step 2 (only then you don't have to create a new entry, but only change the existing one to reflect the new IP). To overcome this mentioned problem, you would have to make additional changes to give your computer a "static internal IP" and turn off the DHCP feature of the router. Please refer to the manual how to do that or contact the support team of the manufacturer of the router.


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